Delete your account and data
Use this page to request deletion of your Havn Driver account and associated personal information. You do not need the app installed.
Email hello@havnclub.com from your account email address with the subject Havn Driver account and data deletion. State that you want your account and associated personal data deleted. If you have already deleted the sign-in account, include its email address and any request reference.
Do not include your password. If you cannot access your account email, tell us; we will arrange a proportionate ownership check.
Delete through the app
- Open Havn Driver and sign in.
- Go to My routes and scroll to your account settings.
- Select Delete account and request data deletion.
- Read the consequences, confirm your password and submit. Keep the request reference displayed afterwards.
What happens next
In-app deletion immediately removes your sign-in account, email/name account profile, password representation, sessions and push registrations. It clears saved routes, unsent actions and photos from that device. You lose route access; sync any work you need before confirming.
The request also covers associated driver-identifying operational records, GPS/location data and proof photos. Those records require separate processing; the initial receipt is not a claim that erasure is complete. We process verified requests in Havn’s active systems within 30 days (service-provider backup/identifier processing can take longer, as explained in our privacy policy) and can provide status through hello@havnclub.com.
If a specific legal obligation requires retention, we explain which information, why and for how long. De-identified information may remain. Backup copies follow the provider's backup lifecycle and deletion must be reapplied before a restore enters active use.
Delete particular data instead
You may use the same support address to request deletion of particular personal data while keeping your account. Describe the information and approximate dates. Removing required account or delivery information may prevent the related functionality.